Yes. Every customer is entitled to make a sound decision before purchasing a car. Unless otherwise noted, every car you see online has a specific location and can view in person before buying.

All used cars in Japan undergo an extensive inspection before a car auction begins. Auction report is the overall assessment of a car produced by a licensed inspector hired by auction houses.

For an inspector to grade a car, all cars will undergo a full mechanical inspection, including the odometer, interior, and exterior parts of the vehicle, and graded based on a set of standards. Aside from the grade, the auction report also displays the inspector’s explanation for the grades awarded to the car, along with a grade for its overall condition.

At Vroom, we display our cars’ auction report online free of charge and we also offer three assurances that every car you see online:

• are unedited auction report;
• has not been in a major accident; and
• has not been through a flood.

But we do not guarantee error-free auction reports as minor mistakes (e.g. missed out a stone chip on the front bumper) may still occur during an inspection.